PRIVACY POLICY
PRIVACY POLICY
PRIVACY POLICY
Last modified: January 2025
This is the Privacy Policy of M K X Technologies LLC (hereinafter referred to as "MKX," "we," "us" or "our"). Our Privacy Policy explains how we collect, use, share and protect Personal Data as well as your related choices regarding use, access, and correction. For the purposes of this Privacy Policy “Personal Data” shall mean any information relating to an identified or identifiable individual where such information is protected similarly as personal data or personally identifiable information under applicable Data Protection Laws.
“Data Protection Laws” means all applicable worldwide legislation relating to data protection and privacy which applies to the respective party in the role of Processing Personal Data in question under the Agreement, including without limitation the General Data Protection Regulation (GDPR), the California Consumer Privacy Act of 2018 (CCPA) as amended by the California Privacy Rights Act (CPRA), the Dubai International Financial Centre Data Protection Law No. 5 of 2020 (DIFC DPL), the Federal Law No. 45 of 2021 on the Protection of Personal Data (PDPL) of the United Arab Emirates, and the Abu Dhabi Global Market Data Protection Regulations, in each case as amended, repealed, consolidated, or replaced from time to time.
However, we prioritize the protection of your personal data by adhering to the General Data Protection Regulation (GDPR), recognized as one of the most comprehensive and strict data protection frameworks worldwide. By following GDPR standards, we ensure that your rights regarding data transparency, access, and control are respected, regardless of your location. Our commitment to GDPR’s rigorous requirements means that we strive to provide you with the highest level of data privacy and protection.
We may update this policy from time to time by publishing a new version on MKX WEALTH.
1.Who we are
MKX Technologies LLC is responsible for the processing of your personal data with respect to the use of MKX WEALTH, purchase of services and/or products and the conclusion of Affiliate agreements (as defined hereafter) as shown in this Privacy Policy.
Contact details:
M K X Technologies LLC
incorporated in Dubai Economy with Registration Number 2021560 and Trade Licence Number 1205995.
To exercise your rights or for any questions regarding the use, collection, or processing of your Personal Information, please contact us at [email protected]
2.What kind of information do we collect?
This Privacy Policy is specifically relating to our MKX website https://mkxnetwork.com/ (“Webiste”). We operate several websites, mobile applications and other services associated with MKX’s businesses and products. Each of these properties and services you may choose to visit has privacy policies that differ from this Privacy Policy due to the nature of those properties and services. This Privacy Policy does not apply to these other websites, mobile applications or services operated by MKX.
We do not knowingly collect personal information from children under the age of 16.
When you visit our Website, we will automatically collect information gathered by the use of cookies; online identifiers including IP address, log files, location data in accordance with our Cookie Policy.
During the order or registration process, we collect the following information directly from you:
- Your username, password, and email address when you register for an MKX account
- Your first and last name
- Gender.
- Country of residence.
- Billing address
- Profile information provided for your user profile, such as your phone number.
- Personal details you provide when corresponding with us via phone, email, or other communication methods, or when interacting with our website.
If you register as an Independent Business Owner (“IBO”), we will also process the following additional personal data:
- Full Name
- Address
- Telephone number
- Country of residence
- IP address
- One or more of the following: cryptocurrency wallet addresses, company registration number (if applicable), personal identity card number, tax identity number, a scanned copy of your passport, driver's license, or personal identity card.
3.For which purpose do we use this information?
We use the information you provide us for the following purposes:
Execution of our agreement with you:
- Communication with you via email, phone, or other methods.
- Provision of our services and products.
- Calculation and traceability of your compensation.
- Processing compensation payments, bills, and payment-related documents.
- Credit control.
- Account creation and maintenance.
- Processing and fulfilment of orders.
Account Registration and Support
To use our services or place an order for our products, we require you to register a personal account. During the registration process, we collect and process your username, password, and email address to create and maintain your account. This information is stored securely to allow you easy access to your account in the future. You have the flexibility to modify your account details as needed.
For your convenience, we may use your provided email address to assist with support-related matters. For instance, if you wish to reset your password, we will send you an email containing the necessary instructions. Please remember that when you access specific parts of our Website with a password, you bear the responsibility for keeping your password confidential. As a precaution, kindly refrain from sharing your password with others to ensure the security of your account.
Web office and Marketing Tools
As an IBO, you will have access to the MKX web office, which provides a comprehensive overview of your services, products, and commission claims. Within the web office, you can view the following data: your profile information, including your first name, last name, address, email, phone number, language, date of birth, bitcoin wallet address, passwords, transactions, subscription packages, downloads, promotions, and ordered tickets. Additionally, you can review details about the order date and payment status.
In the web office, you can also access a team overview, where you will find information about the IBO’s you have acquired in your downline. This data includes their username, place of residence and country, number of IBO’s they've recruited, volume points accumulated by their team members, merchants, career progression rank, and the IBO's position.
Please be assured that this information is solely used for the calculation and traceability of your commission claims, ensuring transparency and accuracy in your earnings.
Furthermore, we may offer you the option to use marketing tools, which can help you gain insights into your leads and target them effectively. It's essential to note that this Privacy Policy does not apply to the data we process on behalf of an IBO in our capacity as a processor. Instead, your usage of our marketing tools as an IBO will be governed by a separate Data Processing Agreement. If you use our marketing tools as a contact of an IBO, including any associated mobile applications (Mobile Apps), the applicable Privacy Policy of that marketing tool will cover your data usage.
Credit and Debit Card Storage
Credit and debit card information collected at registration or for product orders is used only to process payment for the transaction and, generally, is not retained on our Site. However, you may voluntarily elect to securely store multiple credit cards to be used for payment for product orders and/or payment of registration and registration renewal fees.
Processing payment
For processing payment, you may need to provide financial information such as credit card numbers, expiration dates, and security codes. No usable credit card information is stored on our site or at our facilities nor can our employees access this information. This information is securely sent directly to a third-party payment processor.
All payment transactions in US Dollars are securely processed through Network Merchants, LLC (“NMI”). NMI encrypts this data using industry-standard encryption protocols during transmission to protect it from unauthorized access. NMI complies with the Payment Card Industry Data Security Standard (PCI DSS) to ensure your payment information is handled with the highest level of security.
When you make a purchase on our Website, your payment information, such as your name, card details, and billing address, is securely transmitted to NMI for processing. Please note that while we do not directly store or have access to your full payment details (e.g., full card numbers or CVV), we may retain certain transaction metadata, such as the payment status, date, and associated order details, for record-keeping and customer service purposes.
For more details on how NMI handles your information, please refer to their privacy policy at https://www.nmi.com/policy/privacy/.
All payment transactions in Euro are securely processed through Stripe Payments Europe, Ltd, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter “Stripe”).
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found in Stripe’s Privacy Policy at the following link: https://stripe.com/nl/privacy.
Please refer to Stripe's privacy policy for information about how they handle your data.
Wallet Address Information
We use CoinPayments as our payment gateway for processing cryptocurrency transactions on our Website. CoinPayments is a reputable provider specializing in secure and efficient cryptocurrency payment solutions.
When you choose to make a payment via CoinPayments, the following information may be collected and securely processed to facilitate your transaction:
• Cryptocurrency wallet address
• Transaction ID and payment amount
• Email address (if required for transaction confirmation)
All payment details and communications are encrypted using industry-standard protocols to prevent unauthorized access. CoinPayments may store transaction details, such as wallet addresses and payment metadata, for legal and compliance purposes. However, they do not share or sell this data to third parties without your consent, except as required by law.
CoinPayments does not require personal information beyond what is necessary to complete the transaction, ensuring minimal data collection.
We do not store or have access to your cryptocurrency wallet’s private keys or sensitive transaction details. Our system only records the payment status, transaction ID, and associated order information for record-keeping and customer service purposes.
Please note that we never collect your unencrypted private key under any circumstances.
For more information on how CoinPayments protects your privacy, please refer to their privacy policy at https://www.coinpayments.net/legal?section=privacy.
If you are an IBO, we utilize PayQuicker as an E-Wallet to securely and efficiently manage your available funds, which primarily consist of earned commission pay-outs. PayQuicker is a trusted provider that specializes in delivering fast, reliable payment solutions while prioritizing the privacy and security of your personal information.
When processing your commission payouts through PayQuicker, they may collect and securely process your name and contact details (e.g., email address).
All data is encrypted during transmission using industry-standard protocols to protect it from unauthorized access. PayQuicker stores necessary payment details to comply with financial regulations and ensure accurate processing. However, they do not share or sell your personal data to unauthorized third parties. PayQuicker adheres to applicable laws and regulations, including anti-money laundering (AML) and Know Your Customer (KYC) requirements, which may require identity verification.
We provide PayQuicker with the necessary details to process your payouts but do not store your financial account information on our servers. We may retain transaction metadata, such as payout status, amounts, and related records, for reporting and compliance purposes.
For more information about how PayQuicker protects your data, please refer to their privacy policy at https://payquicker.com/privacy-policy/.
Single Sign on MKX WEALTH
When you use MKX WEALTH, your account credentials (username and password) for the product are the same as those you use to access our Website. This integration ensures a seamless and convenient user experience while maintaining security across our platform.
We implement strict access controls to ensure that only authorized personnel can access your account data for support and operational purposes. Using the same credentials for MKX WEALTH and our Website reduces the need to manage multiple login details, providing a unified and efficient experience.
To protect your account, we recommend creating a strong, unique password and avoiding sharing it with others. If you suspect any unauthorized activity, please reset your password immediately and notify us.
For further details on how we protect your account information, please review the privacy policy for MKX WEALTH.
Marketing Communications
We may use your information to contact you with newsletters, marketing or promotional materials, personalized advertisements, and other information that we believe may be of interest to you. These communications may be delivered through various channels, such as email, postal mail, mobile push notifications, or social media platforms like Telegram, Messenger or WhatsApp.
However, please note that we will only send you direct marketing messages with personalized advertisements and special offers if you have explicitly given your consent for us to do so. You have the right to withdraw your consent at any time. If you wish to unsubscribe from our advertisements, offers, or emails, you can easily do so by clicking on the unsubscribe link provided in the email. For mobile push notifications, you can manage your settings on your smartphone to unsubscribe from receiving them.
If you receive personalized advertisements and offers through social media channels, you can visit the website of your social network provider for more information on how to unsubscribe from receiving such content. Additionally, you are welcome to contact us directly if you wish to unsubscribe from receiving any marketing messages, including advertisements and offers.
We respect your preferences, and your consent is fundamental to our marketing efforts. Therefore, we strive to provide you with easy and convenient ways to manage your communication preferences with us.
To communicate with you about MKX
We may use your name and contact details to communicate with you about MKX, for example to inform you about any new or changed features or other information about MKX that may be useful or relevant to you, to respond to your questions or to offer you support. We may also contact you about the status of your user account, for example to confirm that your account is activated, to inform you that your account is closed (for example in case you have deactivated your account or if you haven’t used it for a long time) or if we have the opinion that you have acted in violation of our user terms. Such communications will be sent to your email address supplied as part of your Account registration information. In principle, you cannot opt out of receiving these communications, which are not promotional in nature.
Information collected through our use of cookies
We collect and store information through the use of a limited number of “cookies” and other similar technologies to operate the MKX Webiste, to provide you with the requested service and to detect and prevent fraudulent activities (“necessry cookies”). You may always contact us if you wish to delete this information and/or personal data from our files. Find out more about the cookies we use in our “Cookie Policy”.
Social Media
We are actively present on various social media platforms, including Facebook, Twitter, LinkedIn, YouTube, and Instagram. Through our social media channels, we may engage in various activities, such as promoting events, celebrating achievements, organizing contests, and running other promotions.
If you reach out to us via social media, we process your data to respond to any questions or inquiries you may have made through these channels. Additionally, we may use your contact details to send congratulatory messages or greetings, such as on your birthday or for recognizing your accomplishments.
Participation in Contests and Promotions:
If you choose to participate in any contests or promotions hosted on our social media pages, we may request certain information from you, such as your name, social media handles, address, and/or email address. This information is necessary for announcing and informing the prize winner(s) as part of the contest or promotion. Rest assured, we only collect such information with your explicit consent, which you can provide during the contest entry process.
Sharing Your Achievements:
For celebratory purposes, such as recognizing your achievements, we may request your name, a picture of you, your date of birth, and your rank (if applicable). With your consent, we may share this information on our social media accounts.
Additional Use of Personal Data:
In some cases, we may use your personal data for purposes beyond those outlined in this Privacy Policy. If we do so, we will notify you about these additional purposes at the time of your registration for the relevant service, event, contest, or promotion.
Visitor Statistics and Social Media Service Providers:
From our social media pages and campaigns, we receive visitor statistics. While MKX and our social media service provider are jointly responsible for these statistics, the primary point of contact for exercising your rights and handling complaints regarding such visitor statistics is the respective social media service provider. However, we are always ready to assist the social media service provider when necessary.
For more information on the personal data we receive from social media network providers and details on how to adjust your privacy settings, we recommend checking the websites and privacy policies of the respective social media network providers.
Fraud prevention and detection
We may process your personal data in case we believe this is necessary for the purpose of fraud prevention and detection, for example in case we have reason to believe that unauthorized access to your account has taken place or if your account is used or otherwise involved in fraudulent activities. In such case we may also process your personal data where this is necessary for the purpose of resolving security incidents, to protect and secure your data or to communicate with you about the incident.
To improve our services
We may analyse your data in aggregated or pseudonymized form to improve the MKX Website and for determining our product development goals and marketing strategies.
4. Lawful grounds
We only process your personal data based on lawful grounds such as your consent (for example when we place performance or marketing cookies, or to be able to send you our newsletters or marketing communications), for the execution of our agreement with you (as mentioned above) or when this is necessary for the protection of our legitimate interests, unless your interests, fundamental rights or freedoms outweigh these interests. In determining whether processing can take place on the basis of our legitimate interests, a prior balancing of interests will be made between the interests of MKX (or group companies of MKX) and the interests of the data-subjects involved. Processing, which is necessary for the purpose of analysing, maintaining and optimising our (mobile) websites, apps and related technologies and for the purpose of fraud detection or prevention can for example (when a prior and careful balancing of interests in favour of the business interests) take place on this legal basis. We also conduct market research and compile management information for product and service development, to improve our services and for determining our (general) strategy.
5. How is this information shared?
We will not share your data with third parties unless with your prior permission or if one of the following situations apply:
- We may disclose your data with our parent company or other group companies in so far as reasonably necessary for the purposes set out above (under “How do we use your information”);
- We may disclose your data to third party service providers that we engage in the performance of our services (“Service Providers”), such as cloud-host providers, e-mail providers, software providers, platforms that we use to manage our newsletters and marketing communications and other Service Providers that we use to be able to provide you with high quality services in the best possible way. Insofar as these third parties process personal data in the performance of their services, they do so in the role of processors of MKX or group companies of MKX. All our processors are obliged to protect your personal data. We conclude agreements with our processors in which we explicitly include this.
In special cases, we may make personal data available to third parties without your consent. Special cases include legitimate requests to do so from competent authorities, subpoenas or court orders, to demonstrate compliance with laws or regulations applicable to us (such as evidence of your consent for certain processing operations of your data), actions to detect or prevent damage or fraud, actions to ensure the security of our network and services or to defend against legal claims.
Amazon Web Services
We use the cloud infrastructure of Amazon Web Services (AWS), specifically the EU-central-1 (Frankfurt) data center, to cloud-host and maintain the database and web content. Therefore, customer data may flow through or be stored within this system.
AWS is a globally recognized cloud service provider that complies with rigorous industry standards to ensure the safety and privacy of your data. AWS infrastructure is housed in high-security controlled environments pursuant to the AWS Cloud Security policy https://aws.amazon.com/security/. You can find more information on AWS and data protection at https://aws.amazon.com/compliance/eu-data-protection/ and at https://aws.amazon.com/privacy/.
TaxJar
We use TaxJar to automate tax calculations and ensure accurate sales tax compliance for transactions on our website. TaxJar is a trusted tax compliance platform that prioritizes the secure handling of your data to meet regulatory requirements.
When TaxJar is used to calculate applicable taxes for your order, the following information may be securely processed:
• Shipping and billing addresses
• Applicable tax rates based on your location
All data shared with TaxJar is encrypted using industry-standard security protocols to protect it during transmission. TaxJar processes your information solely for the purpose of determining the accurate tax amount based on applicable laws and regulations.
We provide TaxJar with the necessary information to calculate taxes on your transactions. We do not store or access tax-related data beyond what is required for record-keeping and compliance purposes.
For more details on how TaxJar processes and protects your data, please refer to their proviacy policy at https://www.taxjar.com/privacy.
Cloudflare DNS
We use the “Cloudflare DNS” service provided by Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA. (hereinafter referred to as “Cloudflare”) to manage our DNS (Domain Name System) and enhance the performance, security, and reliability of our Website. Cloudflare is a leading provider of internet security and performance solutions that help protect your data and ensure a smooth user experience.
Cloudflare routes your requests to our Website securely and efficiently, ensuring fast load times and reliable access. Cloudflare provides protection against common cyber threats such as Distributed Denial of Service (DDoS) attacks, unauthorized access, and malicious bots. Cloudflare processes limited technical data, such as your IP address, device information, and request details, to optimize routing and security. This data is processed in accordance with applicable data protection laws, including GDPR.
Cloudflare acts as a service provider for DNS and security purposes. While Cloudflare may temporarily process your IP address or other technical data, this information is used solely to ensure the proper functioning and security of our Website.
For more information on how Cloudflare processes and protects your data, please refer to their privacy policy at https://www.cloudflare.com/privacypolicy/.
Mailgun
We use Mailgun as our email sending application to ensure reliable and secure communication with our users. Mailgun is a trusted email delivery service that helps us send transactional and marketing emails efficiently while protecting your personal data.
Mailgun processes your email address and other relevant details, such as email content, to deliver messages securely to your inbox. Mailgun may collect data such as open rates, click-through rates, and bounce information for email performance tracking and optimization. This data is processed anonymously and used solely for improving our communication and services. Mailgun uses encryption and robust security protocols to protect the transmission of your data, ensuring it is not accessible by unauthorized third parties.
We use Mailgun to send communications, but we do not store or access any personal data beyond what is necessary to manage email delivery. Any data collected through Mailgun is processed in compliance with applicable data protection laws, including GDPR.
For more information on how Mailgun processes and secures your data, please refer to their privacy policy at https://www.mailgun.com/legal/privacy-policy/.
Vimeo
We use plugins of the video portal Vimeo. The provider is Vimeo Inc. 555 West 18th Street, New York, New York 10011, USA.
When you visit one of our pages equipped with a Vimeo plug-in, a connection is established to the Vimeo servers. The Vimeo server will be informed which of our pages you have visited. Vimeo also obtains your IP address. This also applies if you are not logged in to Vimeo or do not have an account with Vimeo. The information collected by Vimeo is transmitted to the Vimeo server in the USA.
If you are logged in to your Vimeo account, you enable Vimeo to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your Vimeo account.
You can find further information on the handling of user data in the Privacy Policy of Vimeo at https://vimeo.com/privacy.
ApiLayer
We use ApiLayer to access real-time currency exchange rates for our Website. ApiLayer is a reliable API provider that enables us to offer accurate and up-to-date exchange rate information to our users.
ApiLayer processes requests related to currency conversion and exchange rates, using data from trusted sources to provide accurate exchange rate information. ApiLayer may collect technical data, such as IP addresses and request details, to monitor service performance and improve the accuracy of the exchange rate data. This data is used strictly for operational purposes. ApiLayer employs encryption and other security measures to protect the transmission of data between your device and their servers.
We use ApiLayer to retrieve currency exchange rates for the purpose of offering accurate financial services to our users. We do not store any data processed by Apilayer.
For more information on how ApiLayer processes your data, please refer to their p[rivacy policy at https://apilayer.com/terms.
Cookiebot
We use Cookiebot to manage cookies and obtain user consent for the use of cookies on our Website. Cookiebot helps us comply with data privacy regulations, such as the GDPR, by informing you about our cookie practices and obtaining your consent before cookies are placed on your device.
Cookiebot collects your consent preferences regarding the cookies we use on our Website. This includes storing and managing your consent status, so you don’t need to re-consent during each visit. Cookiebot may collect data related to your consent choices, such as the type of cookies accepted and the date and time of your consent. This data is used solely to ensure compliance with privacy laws and to improve user experience. Cookiebot provides a cookie management interface where you can review, update, or withdraw your consent at any time. This allows you to control which types of cookies are placed on your device.
We use Cookiebot to ensure we meet our obligations regarding cookie consent and provide transparency on the cookies we use. We do not store sensitive personal data via Cookiebot; the information collected is primarily related to cookie preferences and usage for compliance purposes.
For more information about how Cookiebot processes your data, please refer to their privacy policy at https://www.cookiebot.com/en/privacy-policy/.
Change of control
If we sell or otherwise transfer part or the whole of MKX or our assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, liquidation), your information may be among the items sold or transferred. The buyer or transferee will have to honour the commitments we have made in this Privacy Policy.
Legal requests and preventing harm
We may access, preserve, and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. We may also access, preserve, and share information when we have a good faith belief it is necessary to: detect, prevent, and address fraud and other illegal activity; to protect ourselves, you, and others, including as part of investigations; and to prevent death or imminent bodily harm. Information we receive about you may be accessed, processed, and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.
6. Safety and security
We implement appropriate technical and organizational measures to protect your personal data, in accordance with the GDPR, against destruction, loss, alteration, unauthorized disclosure or unauthorized access and to make sure that the regulations and requirements relating to data protection are observed and upheld both by ourselves and by our external service providers. We use state-of-the-art technologies to keep the information collected through the MKX Website secure, including database encryption, internal access restrictions, incident monitoring and by regularly updating our systems. If you think that your data is not properly secured or if you have indications that your data is being misused, please send us an email to: [email protected].
7. International transfer within the MKX group
Your personal data may be transferred to and maintained on computers located outside the European Economic Area (“EEA”) that may not have data protection rules that require the same level of protection. However, in the case we engage non-European service providers, we carefully consider whether an adequate level of protection can be provided. These service providers are only permitted to use the information insofar as reasonably necessary for the performance of the agreement you have concluded with us. Where necessary, we conclude data transfer agreements with these service providers based on standard contractual clauses established by the European Commission. Under specific circumstances these service providers may be obliged to provide access to your data based on their applicable laws and regulations. For more information about safeguards for international transfers, please contact us using the contact details provided in this Privacy Policy.
8. Retention period
In accordance with the law, MKX does not retain your personal data longer than is reasonably necessary for attaining the purposes for which they were collected outlined in this Privacy Policy, or for the duration required by any legal, regulatory, accounting or reporting requirements, whichever is the longer. Below are the retention periods for different types of personal data:
Customer data (First name, last name, address, email address, telephone number):
Retention period: Up to 5 years after the last transaction due to the statutory limitation period for claims for damages. This information may serve as evidence.
IBO data (Company name, name of contact person, business address, business email address, business telephone number):
Retention period: Up to 5 years after deactivation of the IBO account or termination of the IBO agreement, whichever is later, due to the statutory limitation period for claims for damages. This information may serve as evidence.
Account information (Customer and IBO):
Retention period: As long as your account is active. It will take 30 days for the account to be completely removed from all our systems. For IBO accounts, the retention period is 5 years after termination of the IBO agreement. Afterward, the account will be anonymized and no longer considered personal information.
IBO financial records such as a cryptocurrency wallet address and other payment details you choose to provide:
Retention period: 7 years due to our legal administration obligation. If the information represents personal data and is stored on the blockchain as part of a transaction, it will remain there indefinitely due to the nature of blockchain technology.
Correspondence:
Retention period: Up to 5 years after the last transaction due to the statutory limitation period for claims for damages. This information may serve as evidence.
Marketing communications (email address, WhatsApp number, messenger ID, postal information):
Retention period: Until you unsubscribe. If you decide that you no longer wish to receive marketing communications, we will keep the withdrawal of your request. You may unsubscribe from our advertisements and offers at any time.
Personal data obtained through social media:
Retention period: If used in connection with each promotional activity, the data will not be provided to third parties and will be destroyed once the promotional activity is no longer valid. If used in connection with congratulatory purposes and publishing on social media account(s), we will keep it as long as you ask us to remove the posts, which you can do at any time.
After the expiry of the applicable retention period, we will securely destroy your personal data in compliance with applicable laws and regulations. In some cases, we may anonymize your personal data so that it can no longer be associated with you, and it will no longer be considered personal data.
If you require details of the retention periods for a particular aspect of your personal information not detailed above, please contact us at [email protected]. We are committed to transparency and are here to address any inquiries you may have.
9. Your rights
You have the statutory right to know what personal data of yours we have stored and to whom we have disclosed it. You are entitled to request information at no cost about your data at any time and without charge, and to demand its correction, deletion or blocking. You may also revoke your consent to the processing methods at any time with immediate effect for the future.
If you wish, we can send your personal data to you so that you can transfer it to another party, where technically feasible. You can make a request to that effect by sending an email to us.
In addition, you can ask us to restrict the processing of your personal data (for example if you deem the information to be incorrect, the processing is unnecessary or the processing is unlawful) or to terminate the use of your personal information and to erase your data.
We do not use automated decision-making without human intervention, including profiling, in a way that produces legal effects concerning you or that otherwise significantly affects you.
Remember, you can always object to the processing of your personal data.
If you would like further information about how your personal information is processed, or you wish to exercise one of your aforementioned rights, please send us an email. You may be contacted by our customer support team in order to verify your identity before we fulfil your request. This is to protect your privacy and the privacy of others.
Finally, you can submit a complaint about our data processing practices to your local data protection authority. Depending on your location, this may include:
1. Dubai International Financial Centre (DIFC) Data Protection Commissioner if we operate within the DIFC. More information can be found at https://www.difc.ae.
2. Federal Authority for Identity and Citizenship (FAIC) for data protection concerns outside the DIFC. You can learn more at https://ica.gov.ae.
3. European Data Protection Board (EDPB) for users based in the European Union. More information can be found at https://edpb.europa.eu.
4. Federal Trade Commission (FTC) for users in the U.S., which enforces consumer protection laws and can address privacy-related complaints. More information can be found at https://www.ftc.gov.
5. State Attorney General: Users can also contact their state’s Attorney General's office for privacy concerns, as many states have their own consumer protection laws.
10. Third-party applications, websites, and services
We are not responsible for the practices employed by any applications, websites or services linked to or from the MKX Website, including the information or content contained within them. Please remember that when you use a link to go from the MKX Website to another application, website or service, our Privacy Policy does not apply to those third-party applications, websites, or services. Your browsing activity and interaction on any third-party application, website, or service, including those that have a link on the MKX Website, are subject to that third party's own rules and policies.
11. Children's privacy
We do not intent to address to children (under 13 in the US, under 16 for EU residents, or other age as required by local law) ("Children"). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under the age of 16 (or the applicable age in their territory) without verification of parental consent, we take steps to remove that information from our servers.
12. Changes to this privacy policy
We may modify or update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
13. How to contact us
If you have any questions about this Privacy Policy or MKX WEALTH, or if you wish to send us a request based on your statutory rights as described under section 9, please send an email to [email protected].
INFORMATION FOR CALIFORNIAN CONSUMERS
The provisions contained in this section supplements our Privacy Policy and apply to all Users who are consumers residing in the state of California, United States of America, according to “The California Consumer Privacy Act of 2018” (Users are referred to below, simply as “you”, “your”, “yours”), and, for such consumers, these provisions are not intended to contradict or limit the applicability of the information provided in the Privacy Policy.
This part of the document uses certain terms that have the meaning given to them in the California Consumer Privacy Act of 2018 and its implementing regulations (the “CCPA”).
Categories of Personal Data collected, disclosed or sold
In this section we describe how we collect, use, and share California consumers’ Personal Data in our role as a business, and the rights applicable to such residents. The CCPA requires businesses to disclose whether they sell Personal Data. MKX is a business and does not sell Personal Data. We may share Personal Data with third parties if those third parties are authorized service providers or business partners who have agreed to our contractual limitations as to their retention, use, and disclosure of such Personal Data. You can read about these activities in detail in the section titled “Detailed information on the processing of “Personal Data” within this document.
If you are unable to access this Privacy Policy due to a disability or any physical or mental impairment, please contact us and we will arrange to supply you with the information you need in an alternative format that you can access.
How we collect, Use, and Share your Personal Data
We have collected the following categories of Personal Data about you in the past twelve (12) months:
Identifiers as a first and last name, username, unique personal identifier (such as a telephone number, online identifier, password, internet protocol address and email address). We collect this information directly from you or from third party sources.
Commercial information and internet information such as subscription records, products or services purchased, and other purchasing or consuming histories. We collect this information directly from you.
Other Personal Data, in instances when you interact with us online, by phone or mail in the context of receiving help through our help desks or other support channels or in providing the Service.
Geolocation data, such as IP address. We collect this information from your device.
Additional Data Subject to Cal. Civ. Code § 1798.80: signature, physical characteristics or description, state identification card number, financial information, such as financial account numbers in the process of providing you with a subscription. We collect this information from you.
We may use (and may have used during the 12-month period prior to the effective date of this document) your Personal Data for the purposes described in our Privacy Policy.
In addition, we may use such categories of Personal Data for certain business purposes specified under the CCPA:
Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytics services, or providing similar services;
Auditing related to a current interaction with you and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance;
Short Term Use: Short-term, transient use, including, but not limited to, the contextual customization of ads shown as part of the same interaction;
Security Purposes: Detecting security incidents, protecting against malicious, deceptive, fraudulent, illegal activity, or any activity that violates our policies and prosecuting those responsible for that activity;
Debugging to identify and repair errors that impair existing intended functionality
Internal R&D: Undertaking internal research for technological development and demonstration;
Safety: Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, developed for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, developed for, or controlled by us;
Comply with applicable laws, regulations, or legal process, as well as industry standards and our company policies;
For any other purpose, with your consent.
Sharing of Personal Data
We may share your Personal Data with our parent, subsidiaries, affiliates, business partners, and vendors that provide services on our behalf. These parties are not meant to use Personal Data except for the purpose(s) for which it was provided.
In the event of a business transaction, such as if we sell or transfer all or a portion of our business or assets (e.g., further to a merger, reorganization, liquidation, or any other business transaction, including negotiations of such transactions), we reserve the right to disclose any information we obtain through the MKX Website. You acknowledge that such transfers may occur and are permitted by and subject to this Privacy Policy.
Additionally, we may disclose information when required by subpoena, search warrant, or other legal processes, or in response to activities that are unlawful or a violation of our rules for use of the MKX Website, or to protect and defend our rights or property.
California Do Not Track
Our web services do not alter, change, or respond upon receiving Do Not Track (DNT) requests or signals in browsers. As described in more detail above, we track user activity using web server logs, cookies and similar technologies. Information collected in web server logs helps us analyze website usage and improve the user’s experience. Cookies allow us to offer you a customized experience and present relevant advertising to you.
Your California privacy rights and how to exercise them
You have certain rights regarding the Personal Data we collect or maintain about you. Please note these rights are not absolute, and there may be cases when we decline your request as permitted by law.
The right of access and to portability
You have the right to request that we disclose to you:
the categories and sources of the Personal Data that we collect about you, the purposes for which we use your information and with whom such information is shared. This disclosure will be limited to the Personal Data collected or used over the past 12 months. If we deliver our response electronically, the information enclosed will be “portable”, i.e., delivered in an easily usable format to enable you to transmit the information to another entity without hindrance, provided that this is technically feasible.
The right to request the deletion of your Personal Data
You have the right to request that we delete any of your Personal Data collected or maintained by us, subject to exceptions set forth by the law (such as, including but not limited to, where the information is used to identify and repair errors on this Service, to detect security incidents and protect against fraudulent or illegal activities, to exercise certain rights etc.).
If no legal exception applies, as a result of exercising your right, we will delete your Personal Data and direct any of our service providers to do so.
The right to non-discrimination
The right to non-discrimination means that you will not receive any discriminatory treatment when you exercise one of your privacy rights.
Shine the Light Request
If you are a California resident and have provided us with your Personal Data, you may ask us to refrain from sharing your Personal Data with third parties, including our affiliates if they are separate legal entities, for direct marketing purposes.
MKX does not sell Personal Data to third parties (pursuant to California Civil Code §§ 1798.100– 1798.199, also known as the California Consumer Privacy Act of 2018).
How to exercise your rights
To exercise the rights described above, you need to submit your verifiable request to us by contacting us via the details provided in this document.
For us to respond to your request, it’s necessary that we know who you are. Therefore, you can only exercise the above rights by making a verifiable request which must:
provide sufficient information that allows us to reasonably verify your identity by a method appropriate to the type of request you are making.
attest to the fact that you are a California resident and provide your current California address to which we will send our response. Your inquiry must specify “California Privacy Rights Request” in the subject line of the email or the first line of the letter and include your name, street address, city, state, and ZIP code.
If you cannot personally submit a verifiable request, you can authorize a person registered with the California Secretary of State to act on your behalf. We may also request that your authorized agent have written permission from you to make requests on your behalf, and we may also need to verify your authorized agent’s identity to protect your Personal Data.
describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. We will not respond to any request if we are unable to verify your identity and therefore confirm the Personal Data in our possession actually relates to you.
How and when we are expected to handle your request
We will confirm receipt of your verifiable request within 10 days and provide information about how we will process your request. We will respond to your request within 45 days of its receipt. Should we need more time, we will explain to you the reasons why, and how much more time we need. In this regard, please note that we may take up to 90 days to fulfill your request.
Our disclosure(s) will cover the preceding 12-month period.
Should we deny your request, we will explain you the reasons behind our denial.
We do not charge a fee to process or respond to your verifiable request unless such request is manifestly unfounded or excessive. In such cases, we may charge a reasonable fee, or refuse to act on the request. In either case, we will communicate our choices and explain the reasons behind it.
If you have any questions about this Privacy Policy or our privacy practices, or if you have a disability and need to access this notice in a different format, please contact us here or by mail at:
Other Important Privacy Information
1.We Never Sell Personal Data
We will never sell your Personal Data to any third party.
2.Information About Children
The MKX Website is not intended for or targeted at children under 13, and we do not knowingly or intentionally collect Personal Data about children under 13. If you believe that we have collected Personal Data about a child under 13, please contact us, so that we may delete the information.
